Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. Uninstalling office leaves behind a lot of junk, the recovery and support tool will scour it. A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. Virus scanners which integrate themselves with Outlook are known to cause a lot of issues.
You can start Outlook in safe mode, disable your add-ins, site and then try to open Outlook normally. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. For additional support, see How to get support for Outlook.com.
Nevertheless, you cannot save the recovered data when using the demo tool. For that, purchase the premium version of the software. After your account has been repaired, restart Outlook. Check if the problems causing ‘my Outlook keeps shutting down’ persist. After the restart, try opening Outlook again to see if the Outlook keeps shutting down issue is resolved.
Configure your antivirus software to exclude Outlook files or processes from real-time scans to avoid interference. The AppData folder hosts a lot of files, including bookmarks and cached pages. This might be slowing down or overriding other commands in Outlook.
Your user name is your full email address, for example Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.
Most times, this is caused by a corrupted search index, which you can rebuild. Keep in mind this does take a while, and it’s usually best done after the user has left for the day. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or shut itself down. There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing.
Running the /resetnavpane command removes all customizations to the navigation pane. It's not uncommon, and you can easily make Microsoft's email and calendar app open with a few simple fixes. We’ll show you what to do on your Windows 11 or Windows 10 PC.
Launch the recovery assistant if you've tried everything else and Outlook is still crashing. It also allows you to upload your results to Microsoft for review by a support engineer. Perfectly repair and recover corrupted Outlook PST & OST files. Corrupted or badly set-up Outlook profiles can often cause start-up problems. The app might refuse to launch or crash at the splash screen. The PST files will be repaired and the error will be resolved.
There’s also an option to send a different message to senders outside your organization. As of March 2024, you can still use the older Mail and Calendar apps on existing devices. However, Microsoft plans to phase them out by the end of the year, making the new Outlook 2024 (Outlook for Windows) the default email client. In most cases, your account can be recovered and mistakes can be fixed.
You can manually increase the time span for establishing connectivity of your Outlook program to the server. Typically, a less server time-out period can throw various errors. Follow the instruction given below to change your server time-out settings. A disturbed internet connection can lead to errors like 0x800CCC0F, 0x a site and 0x a.
Users who had been working normally suddenly site received the CAA2000B error / AADSTS (after the token expired). Most Outlook problems can be resolved with proper troubleshooting and maintenance. Following the fixes above will help you keep your Outlook running smoothly and protect your productivity. We hope this guide proves useful in resolving your Outlook problems efficiently. Outlook accounts can have up to 100GB of storage per mailbox.
Now, let us move into the solutions to fix the issue of MS Outlook. Position your company at the center of the tech conversation with spotlight articles, executive interviews, and monthly roundup opportunities. Connect with key decision‑makers, build trust, and expand your brand’s authority across the B2B tech space. Save the repaired file to PST, MSG, EML, PDF, HTML or export directly to Office 365. This should get you back to business promptly. Select the corrupted PST or OST using the file picker.
Even though Hotmail has been integrated into Outlook.com, Microsoft continues to support users with @hotmail.com addresses. These users have site access to the full range of Outlook’s modern email and personal information management features, along with dedicated support for any issues they may encounter. Microsoft’s customer service can be reached via email, phone, live chat, social media, and community forums. We’ve tried contacting them through multiple channels, and we’ve found that phone and chat are the quickest ways to get a response. Couldn’t reach the Outlook customer service via the phone, live chat, or online forums?