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Add outlook freeze or hang or not responding Microsoft Q&A

Kristan Schaefer 2025-12-24 02:08:59 +08:00
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For each message, you can delete it, mark it as unread, flag the message, or pin it to keep it at the top of your folder. To find the item with the attachment, scan the list of items in the thread. To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. For contacts, you can select Filter in the upper right to select what to display in the list and how to sort.
If classic Outlook repeatedly prompts you for a password during setup, make sure that your caps lock isn't turned on. This can also happen if you've entered your username incorrectly. Your user name is your full email address, for example If classic Outlook still can't find settings for your email account, or you receive an error during setup, in many cases, you can set up your account manually. In many organizations, Outlook is one of the most common and core programs that are used from day to day. Many businesses depend on it to keep their operations running, and having it break is a nightmare that usually ends up costing lots of money and causing a lot of frustration.
In some scenarios, doing so fixes the "Outlook will not open" issue. However, if installing updates doesn’t fix the problem, then try to repair your Office programs. Then, you can try to start Outlook 2016 in Safe Mode and then check which add-in is causing Outlook issues, disabling that add-in.
If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, [Outlook performance fixes](https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html) and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. In this guide, we will mention the common reasons behind the Outlook PST file corruption and the methods to repair corrupt Outlook PST file with complete integrity and precision.
Whether you are a Microsoft Outlook, Exchange or Outlook performance fixes Office 365 user, you may come across or encounter the PST files. These Outlook data (PST) files store user’s data, including email messages, calendars, tasks, journals, etc. However, if the SCANPST or Inbox Repair tool fails to repair the PST file, remember to use an advanced Outlook PST repair tool, such as Stellar Repair for Outlook. It can repair corrupt, inaccessible, or encrypted PST files of any size, with complete integrity. Remember that the backup file was the original corrupted file, and you may find that you cannot recover anything other than what was recovered in the Lost and Found folder. If you cannot import the Newname.pst file into Outlook, unfortunately you have lost all the information that is not in the Lost and Found folder.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. To access the tool, open Control Panel and select "Uninstall a Program." You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally.
Once you’ve used this app, launch your Outlook app, and it should work as expected. For Outlook not opening problems, you can use Kernel Outlook PST Repair to fix the corrupt PST file and import it to restore mailbox items. This innovative Outlook PST recovery software repairs large PST files without compromising their integrity. It is is an advanced tool that gives you the ability to fix all major errors in your Outlook data files. Besides, it allows you to save the repaired PST file in multiple formats, like HTML, RTF, PST, etc, and even to the cloud, Microsoft 365 destination. If your Outlook version is outdated, that may be why you can’t open it.
Running the /resetnavpane command removes all customizations to the navigation pane. It's not uncommon, and you can easily make Microsoft's email and calendar app open with a few simple fixes. We’ll show you what to do on your Windows 11 or Windows 10 PC.
If it were me, I’d run either Process Explorer or Process Hacker and check the CPU levels while watching the person work for a few minutes. My guess is it’s got some kind of real time updating going on that’s hogging Outlook’s little slice of processor. Ifso facto, you can start looking for options that allow for this sort of thing and turn them off until it stops. If yes, then don’t worry, we’re here to fix it with effective solutions. Sometimes outdated or over-protective anti-virus / anti-spam programs can conflict with Outlook or with one of your Outlook add-ins. As a result, the anti-virus blocks the add-in and prevents Outlook from functioning properly.
Email problems can disrupt your workflow.This guide will help you fix common Outlook issues quickly. A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally. Most times, this is caused by a corrupted search index, which you can rebuild. Keep in mind this does take a while, and it’s usually best done after the user has left for the day. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or shut itself down.