From bef71008a42b93fc8f0d9fce4e07cc2ebac956be Mon Sep 17 00:00:00 2001 From: johnniemireles Date: Sat, 17 Jan 2026 19:23:47 +0800 Subject: [PATCH] Add Troubleshooting Microsoft 365 sync issues usecure Help Centre --- ...oft-365-sync-issues-usecure-Help-Centre.md | 41 +++++++++++++++++++ 1 file changed, 41 insertions(+) create mode 100644 Troubleshooting-Microsoft-365-sync-issues-usecure-Help-Centre.md diff --git a/Troubleshooting-Microsoft-365-sync-issues-usecure-Help-Centre.md b/Troubleshooting-Microsoft-365-sync-issues-usecure-Help-Centre.md new file mode 100644 index 0000000..28a24c9 --- /dev/null +++ b/Troubleshooting-Microsoft-365-sync-issues-usecure-Help-Centre.md @@ -0,0 +1,41 @@ +Content
+ + + +Outlook’s ability to connect to the mail server may be blocked by firewalls or antivirus software. After you’re satisfied, turn off your firewall or antivirus program for a while. If it does, [modern authentication troubleshooting](https://ashok.websitedemourl.com/read-blog/12156_fix-common-tech-issues.html) you might need to include Outlook exceptions in the settings of your security program. The sync will fail if the groups you selected to load users from no longer exist in Azure AD. + +Methods to fix Microsoft Outlook syncing error + +We're in the process of migrating from On-Premise Exchange to O365.The most common reason for missing users is that you've run a Test Sync, instead of a Manual Sync.After you’re satisfied, turn off your firewall or antivirus program for a while.After the files get repaired, restart the Outlook program to ensure that the Outlook syncing issues are resolved or not.Similarly you should review the Users Deactivated sheet on the sync summary spreadsheet attachment as you can also delete these users to bring your total down.Users can also convert OST files into various file formats, including PST, HTML, EML, MSG, vCard, etc.Here, we will discuss the five manual methods to fix sync issues in Outlook or OWA. + +This blog talks about the causes behind Outlook synchronization errors and a few solutions to fix Outlook sync issues. We have shared five manual methods in this blog to resolve the Outlook syncing errors. Apart from this, we also discuss the Shoviv OST to PST Converter Tool, a professional way to repair, recover, and convert Outlook data files. This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files. + + + +Common Causes of Sync Issues in Outlook + +Before finding solutions, we suggest that users check their internet connection. Sometimes, Outlook sync issues can arise because of poor internet connection. If you are still facing this issue, kindly follow the solutions below to fix the sync issues in Outlook. There are various methods to resolve the Outlook sync issues, including manual and third-party solutions. Now, let us start with the manual processes to fix Outlook syncing errors. + +[Answered] Secured OST to PST Converter for OST to PST Conversion + +To solve your Outlook issues, download the application from the Microsoft website and follow the directions. After the files get repaired, restart the Outlook program to ensure that the Outlook syncing issues are resolved or not. The simplest way to resolve authentication issues is to rerun the authentication process by clicking the Sign in with Microsoft on [fix Outlook after Windows update issues](https://sensualmarketplace.com/read-blog/48729_repair-outlook-outlook-365-2021-2019-2016-2013-2010-2007.html) the Microsoft 365 settings page. You run the Microsoft consent process using an eligible M365 account after which you will be taken to the sync's setup wizard. + +What should I do if my sync failed due to authentication issues? + + + +But setup is a little complicated and it can sometimes be difficult to identify the source of problems. We have resources to help you identify potential issues and fix them. The Support and Recovery Assistant, a tool provided by Microsoft, can identify and resolve common Outlook problems. It is capable of automatically identifying problems with account setups, sync, and [fix Outlook after Windows update issues](https://code.swecha.org/florrieschuber/6759566/-/issues/1) other typical mistakes. + +Fixing problems with directory synchronization for Microsoft 365 + + + +You can do this in the Microsoft 365 Sync Wizard on the configuration page of your platform settings. After performing these steps, Outlook’s all folders will be synced to the server. If this method doesn’t work for you, navigate to other solutions. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow. Both of our authentication methods can fail if the Enterprise Applications entry for the sync in Azure AD is deleted or if it has had its permissions modified. + + + +Outlook sync issues can be because of corrupted Outlook OST or PST files. Therefore, now we will know the steps to repair the Outlook data file. To resolve these issues you should run the steps in this article and check whether the groups in your sync's filtering preference contain users in Azure AD. The Sync Summary email can give further information about this. The Users Loaded count will be 0 if all users fail to meet the system's requirements for user records. The Users Processed count will be 0 is there are no users in the synced dataset after filtering. + +Use the Microsoft Support and Recovery Assistant + +If the connection is poor, consider restarting your modem/router or moving to a more reliable network. We're in the process of migrating from On-Premise Exchange to O365. I have a couple of Users and a Shared Mailbox that were migrated and both Users are experiencing issues with the Shared Mailbox updating on a regular basis. Additionally, you might want to make a new profile and make it the default to see if it fixes the problem. These are the only two I've seen have this issue and I was wondering if you've seen this and figured out a 'fix'? \ No newline at end of file